Why buy from an Authorized Dealer?
Industrial Fans Direct.com is proud to be an Authorized Dealer for the brands that we represent. Buying from an Authorized Dealer means you can place your order with confidence, knowing that you will only receive factory new products. We will never sell nor offer you, the customer, factory seconds, dent and ding merchandise, refurbished, grey goods or knock-offs. When you buy any product from an authorized dealer, you are assured of a high level of reliability and honesty. All the accessories, user manuals, operation manuals, and gear that are packed in the box by the manufacturer will be included in your shipment. Any rebates or special offers that are offered by the manufacturer will also be honored by them in the USA.
The quality manufacturers we have partnered with have product specialists who regularly hold training sessions with the Industrial Fans Direct.com's sales and support staff, assuring a high level of product knowledge. We have to satisfy their standards in order to become an authorized dealer. Our high level of service continues after you have made your sale. Our customer service representatives can assist you with the delivery, exchange or return of your purchase.
Before you purchase from an unauthorized dealer, you should consider the following. Some unauthorized dealers sell products with the serial numbers altered, or entirely removed so that the manufacturers cannot track how they obtained these units and what channels or country they are sold in. This voids the warranty. While other unauthorized dealers sell "grey goods" or "parallel import" versions of the products. These are similar versions that were not intended for distribution in the USA. In most cases, the manufacturers will not honor the warranty or rebate offers on products that are not sold through their approved sales networks. Some of these products can have different voltages, different accessories, or instruction manuals that are not written in English. Even when the merchandise is the legitimate USA version, some unauthorized dealers will take accessories out of the sealed carton, and sell them to you separately at an additional cost. Some dealers will sell refurbished products without informing you of this. Please be aware of these potential pitfalls and buy from an authorized dealer.
In an industry where online stores and companies come and go, Industrial Fans Direct.com has been serving private and public organizations for over a decade now. We will be here after you have made your purchase, while many others will be only a bad memory. When you buy from us, you do so with confidence and peace of mind.